Housing & Accommodation
WHAT WE OFFER
Access to Supported Accommodation
We provide longer-term supported housing for people who are homeless or sofa surfing and ready to move towards independence.
Tenancy & Housing Support
We support individuals to understand and manage their tenancy, including rent, bills, and maintaining their accommodation.
Personalised Support Planning
Each person receives tailored, one-to-one support based on their needs, goals and circumstances, helping to create a clear pathway towards independence.
Help Navigating Systems
We support individuals to access housing pathways, benefits and external services, working alongside partners to remove barriers.
Ongoing Casework Support
We work consistently with individuals to review progress, respond to changing needs, and provide structured support throughout their journey.
Sustaining Long-Term Stability
Support doesn’t stop once someone is housed — we continue working alongside individuals to help them maintain their accommodation and build a stable future.
Housing & Accommodation
Structured, person-led support
Our housing support is built around each individual — recognising that everyone’s journey is different.
Through our Accommodation Project, individuals are supported to:
- Set personal goals and identify areas they want to develop
- Build confidence in managing their home and daily life
- Access healthcare, employment, and support services
- Address challenges such as finances, mental health, or substance use
Support is delivered through regular one-to-one sessions, shaped around what matters most to each individual.
We focus on building stability, confidence, and the skills needed to move towards independent living.
Housing & Accommodation
Our Services
Accommodation Project
Our Accommodation Project provides longer-term supported housing for individuals who are homeless or sofa surfing.
Residents are offered safe, secure accommodation alongside tailored support to help them rebuild their lives and move towards independence. This includes developing independent living skills, managing finances and tenancies, accessing health, training and employment opportunities, and addressing the underlying challenges that may have contributed to their situation.
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Intensive Transition Team (ITT)
Our Intensive Transition Team supports individuals with more complex needs to move into and sustain accommodation.
Funded by Worcester City Council, this service provides targeted, intensive support to help individuals transition from homelessness into housing, engage with services and stabilise their situation, and reduce the risk of repeat homelessness. This work is key to supporting those who may otherwise struggle to maintain accommodation without additional support.
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Outreach, Day Centre & Hub Support
Our Outreach teams, Day Centres and hubs play a vital role in supporting people into accommodation.
They work to identify individuals who may benefit from housing, support referrals into appropriate pathways, and provide ongoing engagement throughout the process. By helping individuals prepare for and sustain accommodation, this approach ensures people are supported before, during and after accessing housing.
Learn More“Housing created the foundation for a fresh start.”
After experiencing domestic abuse, exploitation and homelessness, Sarah returned to Worcestershire with nowhere safe to stay.
Over a number of months, Maggs worked alongside Sarah and partner organisations to support her through periods of rough sleeping, temporary accommodation, poor mental health and substance use challenges.
Staff provided regular support, advocacy and practical help — including attending appointments, arranging essentials for accommodation, supporting safeguarding processes, and helping her engage with recovery services.
As trust developed, Sarah began focusing on longer-term goals for her future, including rebuilding stability and reconnecting with her children.
With support from housing partners, she was eventually able to move into permanent accommodation before later accessing residential rehabilitation support to continue her recovery journey.
Her journey has not been straightforward, but with consistent support, stability and encouragement, Sarah has continued taking positive steps forward.
Service User (Sarah), 2026
Housing & Accommodation
Referrals into Our Accommodation Project
Our Accommodation Project provides longer-term supported housing for individuals who are homeless or sofa surfing.
Residents are offered safe, secure accommodation alongside tailored support to help them rebuild their lives and move towards independence. This includes developing independent living skills, managing finances and tenancies, accessing health, training and employment opportunities, and addressing the underlying challenges that may have contributed to their situation.
Access to this service is via a referral process from professional partners.
Find out more about our Accommodation Project
Housing & Accommodation
How to access housing support
Access to our accommodation services is through referral.
Referrals are typically made by:
- Local authority housing teams
- Probation and criminal justice services
- Citizens Advice and support organisations
- Maggs Day Centres and Outreach teams
If you are already accessing Maggs services, our team can help guide you through this process.
Learn More About Professional Referrals
Housing & Accommodation
Supporting long-term stability
Stable accommodation is a key step in breaking the cycle of homelessness.
Our housing support helps:
- Prevent repeat homelessness
- Reduce reliance on emergency services
- Improve health and wellbeing outcomes
- Enable individuals to move towards independence
By combining housing with ongoing support, we ensure people don’t just access accommodation — they are supported to sustain it.
Housing & Accommodation
What happens next?
Housing is a major step forward — but it’s not the end of the journey.
We continue to support individuals with:
- Health & Wellbeing
- Practical Support
- Community & Recovery
