CRISIS SUPPORT
WHAT WE OFFER
Hot Meals & Drinks
Fresh, nutritious meals and hot drinks are available daily, helping people stay nourished while providing a sense of routine and stability.
Showers & Hygiene
Access to showers, toiletries, and laundry facilities supports dignity, wellbeing, and the ability to engage with services and appointments.
Clothing & Essential Supplies
Access to clean clothing, footwear, and essential items helps individuals stay warm, maintain dignity, and better engage with services and daily life.
A Safe, Welcoming Space
Our day centres provide a non-judgemental environment where individuals can rest, feel safe, and take time away from crisis situations.
Immediate Advice & Support
Our experienced team offers on-the-spot support, including welfare advice, safeguarding, and help understanding immediate needs and next steps.
Access to Further Support
We act as a gateway into wider services — including housing, healthcare, and specialist support — working alongside partners to ensure people get the help they need.
CRISIS SUPPORT
WHERE TO ACCESS SUPPORT - no appointment or referral needed.
Worcester Day Centre
Our main hub, open daily, offering full crisis support and access to a wide range of services.
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Malvern Day Centre
Providing practical support, food, and a safe, welcoming environment on set days.
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Redditch Hub
Community-based support sessions offering local access to advice, essentials, and support.
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LOCAL DROP-IN SESSIONS
Alongside our day centres, we run community-based drop-ins across Worcestershire:
- Redditch Hub – Homelessness Drop-In
Tuesday, 11am–1pm
Rear of 18 Church Green East, B98 8BP - Redditch Drop-In (Baptist Church)
Thursday, 11am–2pm
Wrap-around support including housing advice, harm reduction, and partner services
These sessions are open access — no referral needed.
CRISIS SUPPORT
COMMUNITY OUTREACH SUPPORT
We also provide regular outreach sessions across local community locations, offering flexible, person-centred support:
Malvern Day Centre – Outreach
Every Tuesday
Homelessness support, tenancy support, and practical advice
Caring Hands (Evesham) – Outreach
Every Wednesday
Homelessness support, tenancy support, and ongoing engagement
Malvern Town Football Club – Multi-Agency Outreach (Monthly)
Thursday (monthly)
Joint working with housing providers and partner organisations
“Crisis support became the first step towards stability.”
When Michael first accessed Maggs, he was rough sleeping locally with his dog and struggling to manage day-to-day life safely.
Initially, he came to the day centre for practical support including food, showers, laundry and clothing. Over time, regular contact helped staff build trust and understand the wider challenges he was facing.
As his situation became more difficult where he was sleeping, Michael felt able to approach the team for support. Through ongoing engagement and partnership working with local services, he was supported to access wider help and move away from rough sleeping.
Michael has since moved into accommodation and continues to engage with support as he rebuilds stability in his life.
Service User (Michael), 2026
CRISIS SUPPORT
More than immediate support
Crisis support at Maggs is not just about meeting urgent needs — it’s about creating a starting point for longer-term change.
Our team provides:
- Triage and initial assessment to understand immediate risks and needs
- Safeguarding support where individuals may be vulnerable
- Active referrals into housing, health, and specialist services
- Ongoing engagement, building trust over time
We work closely with local authorities, health services, and community partners to ensure individuals are supported beyond their immediate crisis.
WHY THIS MATTERS? We are stabilising crisis and preventing escalation
Early support prevents situations from worsening.
By providing immediate access to food, hygiene, and support, we help:
- Reduce the need for emergency healthcare and crisis services
- Prevent rough sleeping from escalating
- Enable earlier intervention from housing and health partners
- Create pathways into longer-term support
This early intervention plays a vital role in reducing pressure on wider public services.
crisis support
What happens next?
Crisis support is often the first step.
Once immediate needs are met, we support individuals to move forward — whether that’s accessing accommodation, improving health, or beginning recovery.
Explore next steps:
- Housing & Accommodation
- Health & Wellbeing
- Practical Support
- Community & Recovery
crisis support
Need help today?
You can come directly to one of our locations, no referral needed.
Come and Find Us